Privacy Policy - Zorex FX

Effective Date: July 13, 2026 App ID: com.zorexfx.app

1. Introduction

Welcome to Zorex FX. We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you about how we look after your personal data when you use the Zorex FX mobile application and explains your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: Includes first name, last name, username, and identity proof documents provided during verification (KYC).
Contact Data: Includes email address, telephone numbers, and residential address.
Financial Data: Includes bank account details, payment card details, and deposit/withdrawal history.
Transaction Data: Includes details about trades, positions, margins, fees, and transfers between your wallets.
Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, device type, operating system, and platform.

Note on Push Notifications: We use third-party services like OneSignal to deliver push notifications regarding trade executions, security updates, and promotional content. You can opt out of these at any time via your device settings.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To register you as a new user and manage your trading account.
To process and execute your financial trades and manage active positions.
To handle deposits, withdrawals, and internal transfers securely.
To verify your identity and comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
To notify you about changes to our service, market alerts, or trading updates.
To prevent fraud, abuse, and secure our system architecture.

4. Disclosures of Your Personal Data

We do not sell your personal data. We may share your personal data with selected third parties to facilitate the services, including:

Payment gateway providers to process deposits and withdrawals securely.
KYC verification providers to check and confirm identity documents.
Notification service providers (such as OneSignal) to send pushes.
Regulatory authorities, law enforcement, and compliance agencies when required by law.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. All transactions and user sessions are encrypted using industry-standard Secure Socket Layer (SSL) protocols. Access to your personal data is restricted to authorized employees and contractors who need to know to execute operations.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (such as financial audit rules).

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing. If you wish to delete your account or exercise these rights, please contact our support team.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date above.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

By Email: support@zorexfx.com